Terms and Conditions

1. Introduction

These Terms and Conditions govern your access to and use of the information technology consultancy services provided by MMI CONSULTANTS LTD ("we", "us", or "our"). They set out the agreement between you and our company in relation to all consultancy engagements, including but not limited to advisory assignments, project-based work, and ongoing support services.

By engaging with us, you acknowledge that any proposals, statements of work, or master service agreements you enter into with us incorporate these Terms and Conditions unless expressly stated otherwise in writing.

2. Acceptance of Terms

By accessing this website at https://mmiconsultants.site/ or by utilizing any of our consultancy services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you must not use our website or engage our consultancy services. Your continued use of our site or services will constitute ongoing acceptance of these terms, as may be updated from time to time.

3. Service Eligibility

Our services are primarily intended for business and organisational clients based in the United Kingdom and internationally. By requesting our services, you represent and warrant that:

• You are acting on behalf of a business, public sector body, charity, or other organisation, and not as a consumer.
• You have the legal authority, capacity, and all necessary internal approvals to enter into a binding agreement with us on behalf of the organisation you represent.
• Your use of our services will comply with all applicable laws and regulations in the jurisdictions in which you operate.

4. Scope of Services

We provide professional information technology consultancy services for organisations of all sizes. Our core service capabilities include:

• IT strategy and digital transformation advisory.
• Systems integration planning and solution architecture guidance.
• Cloud migration planning and associated change management support.
• Cybersecurity assessments and high-level remediation recommendations.
• Software selection, vendor evaluation, and implementation guidance.
• Ongoing IT infrastructure optimisation and performance improvement advisory.

The precise scope, deliverables, timelines, and assumptions applicable to each engagement will be defined in a written proposal, statement of work, or other service agreement issued by us and accepted by you.

5. Client Obligations

To enable us to deliver our services effectively and in a timely manner, you agree to:

• Provide accurate, complete, and up-to-date information, including technical, commercial, and operational data reasonably required for the engagement.
• Ensure appropriate internal coordination, involvement of key stakeholders, and timely decision-making relevant to the project.
• Grant us suitable access to systems, environments, documentation, and personnel, subject to mutually agreed security and confidentiality controls.
• Review deliverables promptly and provide clear, consolidated feedback within the timelines set out in the engagement documentation.

You acknowledge that delays, omissions, or inaccuracies in information or cooperation may affect the quality, timing, or feasibility of our recommendations, for which we will not be responsible.

6. Fees and Payment Terms

All consultancy fees, payment schedules, and any additional expenses will be set out in the relevant proposal, statement of work, or service agreement issued for each engagement. Unless otherwise agreed in writing:

• Fees may be structured on a time-and-materials, fixed-fee, retainer, or other agreed commercial model.
• Reasonable out-of-pocket expenses, including travel and accommodation where applicable, may be recharged to you in line with the agreed engagement terms.
• Invoices will be payable within the timeframe specified in the contract, and late payments may incur interest or other remedies permitted by law or specified in the agreement.

You agree to adhere to all payment terms stated in the governing contract and to raise any bona fide disputes in writing without undue delay, while continuing to pay all undisputed amounts.

7. Intellectual Property

Unless expressly agreed otherwise in writing, any intellectual property rights in methodologies, frameworks, tools, reports, documentation, software code, templates, flow diagrams, and other materials created, adapted, or supplied by us in connection with an engagement shall remain the property of MMI CONSULTANTS LTD or our licensors.

Subject to full payment of applicable fees, we grant you a non-exclusive, non-transferable licence to use any deliverables we provide for your internal business purposes only, in accordance with the scope and restrictions set out in the relevant engagement agreement. You must not reproduce, distribute, sublicense, or make our materials available to any third party except as permitted in writing by us.

8. Confidentiality and Data Protection

Both parties agree to treat as confidential all non-public business, technical, and commercial information disclosed in connection with an engagement, whether oral, written, or electronic, and whether marked as confidential or not, where its confidential nature is reasonably apparent.

Each party shall:

• Use such confidential information solely for the purposes of performing or receiving the services.
• Limit access to such information to personnel and advisers who have a need to know and are bound by equivalent confidentiality obligations.
• Implement appropriate technical and organisational measures to protect such information against unauthorised access, disclosure, or loss.

Where the services involve the processing of personal data, both parties will comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any additional data processing terms required by law or agreed between the parties will supplement these Terms and Conditions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, our total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with the use of our consultancy services shall be limited to the amount of fees actually paid by you to us under the specific engagement giving rise to the claim.

We will not be liable for any loss of profit, revenue, data, business opportunity, anticipated savings, goodwill, or for any indirect, consequential, or special loss or damage arising out of or in connection with our services, even if such losses were foreseeable or we were advised of the possibility of them.

Nothing in these Terms and Conditions shall operate to exclude or limit any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.